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Policies

Credit Policy

GCS requires a completed and signed Credit Application. Bank and Trade information are required in order for GCS Credit to process the Credit Application and for Net terms consideration. Credit Card payments require a completed and signed credit card authorization form to be on file with GCS Credit. All sales are subject to GCS Credit approval.


Download PDF: GCS-Credit-Application.PDF



Return Policy

All inquiries regarding returns should be directed to your GCS sales representative. The GCS RMA document must display a GCS issued RMA number. Please fill out the GCS RMA form in its entirety. Thanks!


Download PDF: GCS-RMA-Form.PDF



Shipping Policy

Ground shipments are processed daily until 4:30 PM Central Time. All other shipping methods are processed until 7:00 PM Central Time. All boxes are shipped freight and insurance prepaid and billed to invoice. Shipping discrepancies (shortages, damaged goods, etc.) must be documented with your sales representative with 24 hours of receipt.



Order Refusals Policy

Any refused order will prompt immediate evaluation of further business with the customer. Will-call orders are no exception.


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